Life with us
The Grove Residential Home works under a philosophy of care that dictates that all residents shall live in a safe and comfortable environment, where they are treated with respect and equality, irrespective of their needs and backgrounds and in an environment of trust and familiarity.
The Grove has been owned by Venetian Healthcare Ltd since 2005, after Roger and Caroline first visited and fell in love with both the elegance and homely feel here, immediately fulfilling their desire to provide exceptional care in a beautiful and dignified environment.
For Roger and Caroline, one of the greatest attractions of the Grove is its location in Charlestown. Throughout their lives they have spent many enjoyable holidays both in and around Cornwall, notably in Fowey where they have family connections.
The Grove considers its management and employees to be the key factor in the delivery of quality services and that the success of The Grove is dependent upon developing and maintaining a skilled and trained workforce.
Our principles are to provide a high standard of care and treatment to all residents, who are treated with care, dignity, respect and sensitivity to match their individual needs and abilities.
We believe it’s extremely important to promote independence and understand that all of our residents should be treated as individuals so every person living with us has a plan of care designed around their requirements and preferences, granting them choice in all aspects of their daily routine. We also welcome regular visits from family and friends.
To ensure that our high standard of care is maintained, an independent quality assurance system is in place.